Then the packages appear to randomly spread out within a 200 mile radius of their destination. My Smartpost packages are thrown over my patio gate (I've been home and watched it firsthand). I have no idea if they lost it or if someone stole it outright. To track the package once usps has it, add "92" to the beginning of the fedex tracking number and enter the number in the search box on the usps site. I have no idea who to trust.-----I brought up if it was sitting in USPS and she says no packages stay there and if there was a package to pick up, that they would send a mailer out notifying me of a package to be signed for or something along those lines.-----She also told me I couldn't do an intercept because there's no information for the anyone to go off from because nobody would know where to look for the package in order to be able to do an intercept.I also checked if I'm eligible for an intercept and I'm not. I recently had a mix up using FedEx SmartPost and the item I shipped says "USPS Currently Awaiting Package" for 13 days now.The issue was I went to FedEx to ship the SmartPost package and the guy working the counter tried to scan it and told me it wouldn't scan. FedEx will deliver packages to your local post office, and the Postal Service will deliver the package to its final destination. My worry is that, at this point, my package is lost. Yup. If they don’t understand that SmartPost packages are first delivered to the USPS and then to them, this can be an unclear portion of the journey. 13 days and still "USPS Currently Awaiting Package". Hopefully it's just not being scanned. The issue is I have nothing to go off of since there's no tracking of any kind. Just the shipping label info.Has anyone ever had anything like this happen to them? Is there any way that you all could provide some insight into my situation? Awaiting two packages mailed a week ago by Smartpost - one went from South Caorlina to North Carolina, down to Ellenwood, GA (2 1/2 hours south of me (we are one hour north of chattanooga) and then for no logical reason went all the way over to MS near Memphis only to be sent back to NC! Then told her I've been told by a number of people that it should have went to fedex all along.She told me they're wrong, that it was correct to come to USPS first.This is one big OMFG moment. Since that day it's had no tracking or acknowledgement of any kind.I made a post on the reddit of USPS here: https://www.reddit.com/r/USPS/comments/dh29kr/ideas_why_after_8_days_smart_post_has_no_tracking/ for much more detail. - edited 09:44 AM, So the FedEx guy and the USPS person were both mistaken.Sadly.-----, I will try my best. That's just plain silly. Having funds for this when the item doesn't show any tracking puts me in a messed up position. 10-17-2019 This is due to the additional shipper involvement once USPS takes over that last leg. The person working the counter at FedEx told me it should go to USPS and someone in the reddit USPS section told me it needed to start shipping under FedEx. smartpost just owns hubs.fedex delivers to the hub and then hands over to USPS. It's all russian roulette at this point I believe.Seems someone took issue with my last post and it got deleted. I was under the impression that these employees were competent enough to not give me bad information. Okay. According to the tracking number my package had been delivered. USPS will not have any tracking info until fedex hands over the package to them. 10-17-2019 Not sure when the buyer will eventually get **bleep** off enough to do this. Hey all. There are retail partners with extended hours for USPS, while both FedEx and UPS tend to be open later and have lunch coverage. I dug into smartpost shipments after I knew this package was going to be a problem and did read a lot of horror stories. So the other day when I was dropping off all of my packages at the local USPS processing center, I accidentally dropped off a Fedex Smartpost package as well. Welcome to USPS.com. After giving an eBay package to Fedex 2.5 weeks ago, it apparently has not moved. They both often lead to dissatisfaction. FedEx SmartPost Delivery Time. USPS tracking shows "USPS Awaiting Item" after several days of being mailed out? The orders resulted in four packages. FedEx SmartPost packages can be dropped off at any staffed FedEx location, including FedEx Office centers. I'm not 100% sure my issue falls on smartpost because the package started being shipped by USPS instead of FedEx. Yeah, it's annoying but it unfortunately isn't the problem. I recently had a couple of orders from a customer that shipped with Fedex Smartpost and the product has yet to surface. Copyright © 1995-2021 eBay Inc. All Rights Reserved. Pop the number into Google, and do both the FedEx site and the USPS site. Lol. With SmartPost, FedEx carries packages through its network of warehouse and truck beds. The reason merchants use it is because it is a very inexpensive method of shipping. Does the customer get their money back and the product? If the last estimated delivery date has passed, then the buyer can file and win an INR claim. It also said that a delivery was attempted … Package disappeared after handoff to Fedex Smartpost. Wow. it could be sitting at your post office waiting to be claimed. I haven't even got that far yet. Didn't say you were just drawing an analogy of buying a cheap shipping label & cheap stuff from China. I'll also have to eat the negative review.I just really hope I don't have to pay ebay for the shipping label as nothing technically has been shipped. Also, I watch the shipping on anything I am buying and avoid SmartPost completely! We don't live in a perfect world though. I have no idea where it's at. For its services, USPS currently offers: Priority Mail: Offers a flat rate on boxes less than … If that happens, you should file a Package Intercept and pay the $14.01 to hopefully stop the item from being delivered. Find information on our most convenient and affordable shipping and mailing services. Being told by fedex to take it to USPS then just today USPS telling me I was in the right all along. They are then delivered to you by the postal service. I'll see if this can be disputed in some way.Will never under any circumstance use that fedex or USPS for any reason. Does the customer get their money back and the product? USPS Endorsements For FedEx SmartPost Packages April 11, 2012 2 Ancillary Endorsement/ Mail Class Parcel Select Lightweight Address Service Requested1 • • If the package can be forwarded to a local or out of town address, it will be forwarded at no cost to the recipient. I have not received a package...I went to the post office and told them I have not received my package there nothing they could do cause I didnt have my USPS Tracking number, The lady told me I should be able get my USPS tracking number from my fedex smartpost but the lady did now how to do … Shipping Label Created, USPS Awaiting Item. FedEx SmartPost used FedEx for the long-distance transportation and used the US Postal Service for final delivery to residences until 2020. I wish there was an option to put funds in holding of some sort. 09:02 AM The only reason why smartpost is competitive is because of the Postal Accountability Act which cost a lot of USPS workers their jobs, and caused postage rates to suffer … The oversized parcel surcharge will increase from $30 currently to $52.50 per package Oct. 5 I checked the mail around 10 on and there was nothin there. However, it states "USPS Currently Awaiting Package". If USPS contacted me saying I needed to pay $XX amount to continue the shipment, I would be fine as long as I'm getting some result rather than no result. One of them arrived on the 17 I believe. Fedex handed it off to USPS within two days of order. "I have the right to remain silent but I didn't have the ability." I've told them the situation play-by-play and they've yet to respond other than an initial message they sent asking if the package has been sent. usps ddu rezone, transfer package to correct usps ddu: 1j: address corrected due to usps ddu building move or closure: 10: not late (clears late designation) 11: never arrived at destination: 13: damage is being held at transit hub. And the post office sort them out and deliver to you. You would need to issue a return label to the buyer. (Tip: I found out that if you add 92 in the front of FedEx SmartPost tracking number, it will become USPS tracking number) FedEx SmartPost, a wholly owned subsidiary of FedEx Ground, specializes in delivering lightweight, business-to-consumer packages (typically less time-sensitive parcels), using the USPS for the final mile to residences. FedEx SmartPost packages will incur three different surcharges through different stages of peak season, ranging from $1 to $2 — more than doubling the existing peak surcharge put in place June 8 due to the pandemic. Benefits include: Lower rates for small, light packages. I just got back from USPS after reading your post.I talked with a lady up there and told her I brought the package to fedex hoping to ship it and the guy at fedex told me it needed to go to USPS. If a screenshot would help, here ya go: https://imgur.com/a/4r4YdPQ. I went to the post office to take someone else’s package, and the say it’s UPS and UPS says it’s the post office. As of 2020, all FedEx smartpost packages are handled the same as FedEx ground and home delivery packages and the United States Postal Service is no longer utilized. I'm not a shipping employee at the end of the day. I've received Snailpost packages before and never had more than a day pass between handoff and delivery, and have always been able to track it. I don't want to pour on but you really need to research your shipping methods before you print the label. So the package was delivered to the USPS sort facility in my town today. - edited I feel so lost right now. FedEx SmartPost Shipping. Am I to be blamed for some of this? 09:42 AM I did my job correctly and only wished that others have done the same. Hopefully, the package has been delivered, just not scanned. 12:26 PM No changes can be made once the delivery is in the hands of Fed Ex. I can't say for certain that I will get any shipment at this point. FedEx SmartPost is not a smart choice as stories like yours are all too frequent. Thank you for your assistance. Packages are first shipped by FedEx to your local USPS location. But instead of dropping packages on customers’ porches, FedEx merely drops them at the local post office. Not the first time I’ve received something being delivered this way. I got an email say my package was delivered on 7-1-2020. I never got it. They hand it off to USPS for the final delivery.So the FedEx guy and the USPS person were both mistaken.I hate to break it to you but chances are the package is lost. 10-17-2019 I don't really want to pay anything if there's no hope that I'm getting my shipment back.I'm tempted to just issue a refund outright and get my package back. It takes twice as long to arrive as using just regualr USPS, Fed Ex or UPS. I will need to refund my buyer $140 I don't actually have by tomorrow if this is not somehow resolved. Ron White, Fritch, Texas. I kind of want to print out all this stuff I'm dealing with and bring it to the FedEx guy that sent me on a path through hell and say "Good Job" and let out a big fart on the way out.I just wish there was some type of acknowledgement that USPS is shipping it. TEACKING NUMBER 1Z05W1A1YW48731600. FedEx now offers a service level called FedEx SmartPost. Thank you for your reply. FedEx vs UPS vs USPS: Ease of Use. Would suck to be charged for a service when there was technically no service. I'm from Oklahoma. I thought about this and am seriously doubting it because all I did was print out the default size slip and place clear packing tape over the top. It's cheap and it takes long time. I can answer this from FedEx's perspective: i.e. By utilizing the United States Post Office (USPS) to strategically finish the delivery of some packages, FedEx is able to get your lightweight shipments to their destination much more efficiently. The only resource that was used was ebay having to put something into their system and register it using whatever means they use to register it with their affiliated shipping partners.-----. Will never under any circumstance use that fedex or USPS for any reason. I understood your point on having two parties doing the delivery. I have opened an investigation with Fedex on Monday, but they still haven't gotten back to me. One shipper, quicker delivery, higher level of customer service & satisfaction - not all that expensive. Currently awaiting a very important package. The label was printed by a printing company because I don't have a printer.She said in a situation like that, I wouldn't even get delivery confirmation unless the shipper punched in the code manually to confirm delivery.I also made mention of it being stolen off the counter and she scoffed at the idea, but everything makes since when there's no tracking what so ever.-----I think I'm screwed.I'm just going to have to wait it out and wait for the refund process to take place. We're excited to offer FedEx SmartPost as a shipping option. That's what I'm worried about. Reply. Postal Service (USPS). Currently, about 20% of SmartPost packages are delivered by FedEx instead of the Postal Service. FedEx does pass some packages over to USPS to do final delivery as part of it “SmartPost” product. I was under the impression that I bring the item to fedex to be shipped and they would take care of the rest. The issue was I went to FedEx to ship the SmartPost package and the guy working the counter tried to scan it and told me it wouldn't scan. I'm not a Chinese seller. I listed the tracking #'s as well.Someone on that reddit told me it should have went to FedEx instead of USPS and that the person who was working at FedEx was wrong.I just recently had funds released to my paypal and I wish they were not released until the package is actually delivered. See the following screenshot: https://imgur.com/a/5VX9AWa, New comments cannot be posted and votes cannot be cast, A place for discussion regarding anything FedEx. FedEx review rated 2.0/5.0 with 4 Comments: My company has spent thousands upon thousands of dollars shipping with FedEx, including thousands spent on FedEx Smartpost services which are delivered locally using USPS. On Tuesday the 15 I ordered three items from Amazon. Has anyone ever had anything like this happen to them? FedEx does initial pickup...gets transferred to USPS where they will do final delivery. I recently had a mix up using FedEx SmartPost and the item I shipped says "USPS Currently Awaiting Package" for 13 days now. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. This arrangement opens the FedEx Ground business to Parcel Select. when FedEx gets a UPS or USPS Express Mail package in the FedEx drop box. USPS spokesman Dave Lewin says Parcel Return Service is designed to meet the needs of consumers returning items to retailers. Smartpost is a division of Fed Ex. Absolutely lost. Press question mark to learn the rest of the keyboard shortcuts. Hey all. I don't want to be out the product, shipping costs, and get a negative review in the process all due to an issue at USPS. Customers can price shop and select FedEx SmartPost if they use a FedEx shipping system or have a FedEx corporate account. Sellers may not drop off FedEx SmartPost packages at street-corner FedEx drop boxes, nor should they drop off the packages at the USPS. There's zero tracking, therefore no gas used or time vested from any employees. I dug into smartpost shipments after I knew this package was going to be a problem and did read a lot of horror stories. The product was scheduled to head to California. The issue began with me taking it to the wrong place (even though I was told by a FedEx employee that it was the way it's done), but still no tracking at all is insane. I'm at fault for even wanting to ship a product to begin with. There are no gaurantees of delivery and if your package is lost, you have no recourse through Fed Ex. When I checked the other package it said the carrier was FedEx Smartpost.
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